SINT MAARTEN (ST. JOHN’S ESTATE) - Client centricity is one of the core values of the White & Yellow Cross Care Foundation. To continue to improve the quality of its care, 32 WYCCF staff members, including nurses, domestic staff, and management, are taking part in a three-day, very intensive course given by Everard van Kemenade from the Netherlands.
The concept of client-centricity means adapting the care to the client's needs. The capacity to place yourself in the client's shoes and compassion are essential. To look at what an individual needs instead of the standard care that works for most ...
