Service Adjustments: March 31st – April 1st
- On Monday, March 31st, all WIB branches will close early at 12:00 PM, as instructed by the Central Bank.
- Between 3:00 AM and 6:30 AM on March 31st to April 1st, certain services—including POS terminals, Instant Payments, and debit cards—may be temporarily unavailable. We will provide updates if there are any delays.
- On Tuesday, April 1st, branches will open later than usual at 9:30 AM instead of 8:00 AM.
- Our Personal and Business Online Banking system will be temporarily unavailable from 8:00 PM on March 31st to 11:00 AM on April 1st.
- Our Corporate Online Banking system will be unavailable from 4:30 PM on March 31st to 9:00 AM on April 1st.
ATMs Availability of the Caribbean Guilder:
- Weekly updates will be shared on our Facebook page, indicating which ATMs are dispensing the new currency.
- The maximum ATM deposit limit remains NAf. 5,000 (or XCG 5.000,-).
- ATMs that have not yet been updated will continue to dispense Antillean Guilders. These will remain legal tender for payments until June 30th, 2025.
Exchanging Antillean Guilders for Caribbean Guilders:
- Customers can deposit Antillean Guilders into their account at any branch or more conveniently via Bankomatiko/ATM at our branch locations.
- Business clients may continue to use the 24/7 Deposit service for both currencies throughout the transition period.
